Privacy Policy

1. General Information

Protecting your personal data is very important to us. We process your personal data exclusively in accordance with the applicable legal provisions, including the General Data Protection Regulation (GDPR) and the Austrian Telecommunications Act (TKG).


2. Data Controller

Hotel Drei Kreuz
Vogelweiderstraße 9
5020 Salzburg
Austria

Email: info@hoteldreikreuz.at

Phone: +43 662 872790


3. Collection and Processing of Personal Data

We process personal data only as required for:

  • Room bookings
  • Contact inquiries
  • Check-in procedures
  • Legal registration requirements
  • Website usage

The following types of personal data may be processed:

  • Full name
  • Address
  • Phone number
  • Email address
  • Payment information
  • Stay and reservation details

4. Contact Form

If you contact us via our contact form or by email, the information you provide will be stored and processed solely for the purpose of responding to your inquiry.


5. Self Check-in

As part of our digital self check-in system, personal data is processed to facilitate your stay. This processing is carried out exclusively for the fulfillment of the accommodation contract.


6. Cookies

Our website uses cookies to improve your browsing experience. You can disable or restrict the use of cookies through your browser settings at any time.


7. Google Maps

Our website may use Google Maps to display interactive maps. In doing so, certain data may be transmitted to Google.

For more information, please refer to Google’s Privacy Policy:

https://policies.google.com/privacy


8. Website Analytics

Our website may use web analytics tools, such as Google Analytics, to better understand website usage and improve our services.


9. Sharing of Personal Data

Personal data is shared only when necessary with:

  • Booking platforms
  • Payment service providers
  • IT service providers
  • Government authorities where required by law

10. Data Retention

Personal data is stored only for as long as necessary to fulfill contractual obligations or comply with applicable legal retention requirements.


11. Your Rights

Under applicable data protection laws, you have the right to:

  • Access your personal data
  • Request correction of inaccurate data
  • Request deletion of your data
  • Request restriction of processing
  • Receive your data in a portable format
  • Withdraw your consent at any time

For any privacy-related requests, please contact us at:
info@hoteldreikreuz.at


12. Right to Lodge a Complaint

If you believe that the processing of your personal data violates applicable data protection laws, you have the right to lodge a complaint with the Austrian Data Protection Authority.